The Waiter/ess position provides an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options.
Has 1 -2 years of relevant experience in 5 star hotels/resorts or reputable bars.
Possesses aptitude and upward mobility
Possesses finesse and personal flair
Technical education in Hospitality is preferred
Takes pride in serving the guests and service is in the blood!
Prepares mise-en-place; sets up and clears tables in the work area. Maintains high standards of hygiene and orderliness
Takes orders for, serves (where applicable, prepares) food and beverages to guests as per resort standards in a friendly, timely and efficient manner
Anticipates guest needs, offers suggestions and ascertains satisfaction
Describes food & beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner.
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