Salesman/Customer Service

• Managing large amounts of incoming calls and customer inquiries
• Generating sales leads
• Identifying and assessing customers’ needs to achieve satisfaction
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Job Type: Full-time

Salary: ﷼3,000.00 to ﷼5,000.00 /month

Required experience:

• Sales Operations: 3 years