Customer Service agent (temporary)

Customer Service Agent(Temp Position)Sponsor’s Visa MUST.
Legacy Smart Employment ServicesDubai
Full-time, Temporary

We are a leading staffing/outsourcing company based out of Dubai and currently we are hiring for the position of Customer Service Agent for one of the our leading client in Real estate.

Job Details-


The Customer Service Associate is responsible for making outbound calls (external customers)

The Customer Service Associate report to Team Leader.

The Customer Service Associate will interact with all external & internal customers.


Customer Service:

  • Procure customer’s correct details and ensure the correct details are captured on system.
  • Manage and resolve customer request by forwarding it to the relevant team if necessary
  • Identify and escalate priority issues and follow up customer calls where necessary
  • Document all call information as per standard operating procedures
  • Ensures high level customer service.



  • High school diploma or equivalent


  • Minimum 1-2 years’ experience in customer service role preferred


  • Good English/Arabic language skills required.
  • Good Inter-personal skills.
  • Ability to cope with stress and handle irate customers.
  • Proficient in relevant computer applications
  • Good data entry and typing skills
  • Excellent communication skills both written and verbal.
  • Ability to integrate well into teams & work towards achieving team results.

Please note-This is a temporary position and the candidate must have sponsor’s Visa.

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Customer Service: 1 year

Source: indeed


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