Some duties and responsibilities of the in room dining server is the following:
1. Provide welcoming phone greeting, and following guest ordering procedure.
2. Convey menu information over the phone to guest and give accurate and give accurate estimated time of delivery.
3. Make F&B recommendations and apply suggestive selling techniques.
4. We will work together as a team to accomplish the Hotel’s tasks and service to the guests.
5. Input Guest orders in Micros and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Micros. In case of guests with dietary restrictions inform the Manager on duty and the Chef.
6. Coordinate guest amenities with Executive office and follow up with front desk and Housekeeping of any room changes, cancelations, do not disturb rooms.
Source: indeed
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