The Waiter/Waitress is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.
Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glass work etc.
Have an extensive knowledge of the menu and other F&B outlets.
Serving in either conference rooms or F&B outlets if required.
Taking orders from the guests, explaining the menu and advising the guest on their decision making.
Liaising with management for advice if required.
Communicating with the kitchen about the orders and being very clear about special wishes of guests.
Consistently up sell of food and beverages and making guests aware of promotions.
If necessary preparing orders like drinks and preparing snacks, bread.
Serving at parties and reception if required.
Dealing with the payments and doing closure paperwork if required.
Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
Responsible for cleaning tasks during and after service.
Making sure that all the guest areas look immaculate.
Attend departmental meetings if required
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