Customer Service Executive – Al Futtaim

ROLE PURPOSE
Handle all customer’s contact / transactions on all areas of operations for relevant brands in a courteous and professional manner.
KEY ROLE SPECIFIC ACCOUNTABILITIES
Customer Service Orientation
Team Work
Attention to Detail & Quality
Effective Communication
Organizing for Result
Experience RequiredMinimum Qualifications and Knowledge:

A university degree/diploma in Arts/Humanities/Science/Commerce or Business Admin
Minimum Experience1-3 years’ experience as call centre agent in a voice process role
Job-Specific Skills
Customer Service Skills
Multi-Channel Contact Centre related skills
Excellent Communication Skills
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