Customer Service Executive – Al Futtaim

ROLE PURPOSE
Handle all customer’s contact / transactions on all areas of operations for relevant brands in a courteous and professional manner.
KEY ROLE SPECIFIC ACCOUNTABILITIES
Customer Service Orientation
Team Work
Initiative & Commitment to Achieve
Attention to Detail & Quality
Effective Communication

Organizing for Result
Experience
Required Minimum Qualifications and Knowledge:
A university degree/diploma in Arts/Humanities/Science/Commerce or Business Admin
Minimum Experience
1-3 years’ experience as call centre agent in a voice process role
Job-Specific Skills
Customer Service Skills
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