Hostess – Intercontinental Group

Job description
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.Holiday Inn is the first of its brand in Abu Dhabi featuring 203 modern and stylish rooms, wide variety of food & beverage outlets – Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline or visit Hubbly Bubbly, our shisha café for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers the sushi as it should be. Grab a Starbucks coffee and pastry to go from Stay Fresh Café or enjoy it in our lobby with an outdoor and all in addition to meeting rooms and banqueting facilities.
The hotel is a kilometer away from Abu Dhabi National Exhibition Centre (ADNEC), very close to the diplomatic enclave. The hotel’s fitness facilities are located at the top floor, and offer great views of the city. Besides a well equipped fitness room, Holiday Inn Abu Dhabi offers a pool, and three massage rooms.Join us as a Hostess and complete our Food & Beverage Team at Holiday Inn Abu Dhabi.

This role will be reporting to the Outlet Supervisor and as the Hostess, you will be responsible for greeting, receiving and seating the guest in the outlet in a courteous and cordial manner. Attending to guests in the outlet courteously, efficiently and promptly under the direct supervision and guidance of the Outlet Supervisor.As a Hostess you will support the F&B Department in the managing the hotel’s main restaurant’s daily hosting and guest experience activities. Hosting roles include receiving and assisting the guests, cashiering, preparing the bills and also supporting waiter/waitress whenever required.
Under the general guidance of the outlet supervisor you will be responsible forInteracting and cooperating with captain, waiters, cooks and stewards.Interacts with hotel guests as appropriate. Interacts and cooperates with other departments as required. Greet and receive guests at the entrance courteously and in a friendly manner. Answers telephones courteously following telephone-answering procedure of the hotel. Takes reservations according to the instructions of the Standard Operating Procedures. .Maintains reservation book and business cards. Fulfills job as designated and any other assignments and responsibilities as deemed reasonable and necessary by the Supervisor.
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