Ensure master key is received and returned.Ensure work assignment is received, correctly filled and returned.
Make up guest room daily.
Perform night turndown service daily.Tidy up guest items as directed by procedure.
Keep your work environment clean and tidy.
Clean and maintain all marble and granite floors daily.Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.Clean and maintain guest hallway carpets, wallpapers and furniture daily.
Report defects on fixed assets furniture and equipment.
Report all Lost & Found to Housekeeping.
Report any unusual and suspicious behavior of guests or staff.
Ensure to comply with the grooming and uniform standards.
Ensure compliance with legislated health and safety requirements within the workplace.
Conduct duties in a courteous, safe and efficient manner, in accordance with the policies and procedures, ensuring that the highest level of service and communication is maintained.
Comply with all Corporate and Hotel Standards and Procedures.
Promote by example the principles of “bespoke and uncompromising service”.
Actively promote a work environment, which cares for guests and associates alike.
Able to work any shift that is assigned to him/ her by the Housekeeping Managers.
Perform any other duties that may be assigned to him/ her.
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