The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
MAIN RESPONSABILITIES
Welcome guests and direct them to Reception.
To load and unload luggage from vehicles.
Open transport doors and greet guests.
Protect guests at either entrance from inclement weather.
Obtain taxis for guests or liaise with drivers.
Conduct customers to the Garage.
To ensure Security of guest luggage left in your care and to safely store it and give guest a receipt.
Know regular guest names and requirements.
Accurate knowledge of hotel facilities and services.
Answer guest questions and resolve guest problems.
Promote the Hotel generally.
Know the names, functions and locations of the Management Team.Be aware of daily functions, events, VIP and group arrivals.
To carry out any other duties as required.
To maintain good working relationships with all colleagues.
To read and understand the hotel’s Employee Handbook and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
To comply with local legislation as required.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
Complete brand required training on Marriott Development Center and to attend trainings and meeting as and when required. Click to apply