About The Role
An exciting role has arisen in the Housekeeping department at Burj Al Arab for a highly motivated and hardworking individual. The main purpose of this position is to provide a professional and personalized cleaning service to the quest in our suite’s, ensuring at all times that guest requirements and preferences are met promptly by following the hotels processes and ensure the suites are maintained to the expected standard
To attend the daily briefing prior to starting to work.
To attend to guest request courteously and promptly in the course of the day.
To check all facilities such as furniture’s, fixtures, and report any damages or missing items to the Team Leader and the Coordinator to follow up.
To ensure assigned floors including the corridors, back of the house areas, stairways and service pantries are kept in a safe place and clean condition at all times.
To report any malfunction in suites or assigned areas to the engineering department via Housekeeping Coordinator.
To coordinate with the Guest Service and the Butlers prior to entering the suites.
To report any unusual incident, complaints, unauthorized persons in suites and any sick or irregular behavior of guest to the Team Leader and the Coordinator.
To ensure all lost and found items are handed over to the Housekeeping Coordinators office immediately.
To ensure proper turn down service is given as per the standard operating procedure at all times.
To participate in the multi skilling philosophy of the department.
To respond to any changes in the Housekeeping function as dictated by the company, hotel or the industry.
To check public areas facilities, furniture and fixtures and report any damages or missing items to the Team Leader and Housekeeping Coordinator.
To ensure all back of the house areas such as; service pantry’s, administration offices, colleagues washrooms and lockers are kept clean and in a hygiene condition at all times.
To ensure safety standards are adhered to in all assigned areas.
To reports any malfunction in public areas to the engineering department via Housekeeping Coordinator.
To ensure all lost and found items are handed over to the Housekeeping Coordinator immediately.
The ideal candidate for this position will have the following experience and qualifications:
High school graduate
3 years housekeeping attendant in Jumeirah property
Fluency in written and spoken English
About The Benefits
This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight allowance, medical and dental coverage, as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
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