ESSENTIAL FUNCTIONS
– To project a pleasant and positive professional image to all guests at all times
– Manage cultural needs and expectations of guests
– Upselling and identification of additional revenue opportunities
– Maintain and adhere to billing policies and procedures
– Punctual attendance to each shift
– Maintain positive teamwork spirit at all times
– Accurate and timely delivery of orders to guests
– Assist Assistant Venue Managers in training new team members
– Assistance in overcoming logistic issues in serving a timely food/beverage product in acceptable quantity, presentation and consistency
– Completion of Progress Training & participation in Progress related activities
– Support of Departmental objectives
– Ensure wastage is kept to a minimum
QUALIFICATION STANDARDS
– Minimum 1 – 2 year experience in 5 star hotel
– Must be able to read and write to facilitate the communication process
– Requires good communication skills, both verbal and written
– Be aware of Health, Safety & Fire regulations and that they too abide by their terms
– Maintain high standards of personal hygiene at all times
– Totally embrace the philosophy of guest and customer service and owns the guests
– Identify yourself with the hotel’s brand and operating philosophy
– Strive to achieve satisfaction and delight of our customers
– Play as a team to achieve common goals. Click to apply
– Minimum 1 – 2 year experience in 5 star hotel
– Must be able to read and write to facilitate the communication process
– Requires good communication skills, both verbal and written
– Be aware of Health, Safety & Fire regulations and that they too abide by their terms
– Maintain high standards of personal hygiene at all times
– Totally embrace the philosophy of guest and customer service and owns the guests
– Identify yourself with the hotel’s brand and operating philosophy
– Strive to achieve satisfaction and delight of our customers
– Play as a team to achieve common goals. Click to apply