Job Purpose
To answer the phone and provide the necessary administrative support to all concerned in the department. Provide information regarding the organization to customers and visitors
Job Skills
1. High school qualification
2. Administrative and clerical procedures qualification preferred
3. 2 – 3 years experience in a similar filed
4. Computer literacy
5. Excellent communication and interpersonal skills
6. Pleasant personality and good grooming
7. Highly organized and with attention to detail
8. Customer service oriented
Key Responsibilities
1. Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office in a professional manner. Demonstrate excellent customer service at all the times
2. Provide accurate information to callers
3. Greet and direct visitors to the correct destination
4. Deal with queries from internal and external customers professionally and efficiently
5. Provide general administrative and clerical support to the store team
6. Receive and sort mail and deliveries
7. Schedule appointments and organize meetings
8. Maintain the reception area as well as the meeting rooms tidy at all the time
Source: Al tayer