Sales Associate – Zara


Job Title: Sales Associates
Location: UAE, Dubai, Festival City
Department: Shop-Zara
Role Purpose
The Sales Associate is responsible for serving customers on the shop oor and answering their needs in a mely manner in order to ensure a high level of customer sasfacon and achieve opmum sales results.

Key Accountabilities
Greet customers, oer assistance and serve them in order to ensure their needs are answered in a mely manner and in compliance with quality and customer service standards Assist customers in their purchase decisions by helping them select relevant and appropriate products, oering proper advice and suggesng gi vouchers when applicable Arrange and replenish on a connuous basis the shop shelves and ensure that the shop oor and shelves are kept clean and dy at all mes Watch for and prevent security risks and thes and escalate occurring incidents to the hierarchy in a mely manner in order to avert loss Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping Specic for Fashion: Arrange and display received merchandise under the direcon of the Merchandiser/Shop Manager; change tag prices of products during promoon periods or as needed Specic for Fashion: Take measurements for any needed alteraon, assign price according to set price list, ll the alteraon book, and nofy tailor of the amendments Specic for Mulmedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
Specic for Mulmedia: Inform Department Manager of unavailable and nonperforming products
Specic for Mulmedia: Merchandize products under the appropriate secons according to sales trends, date of release, and as per the Department Manager recommendaons
Source: Azedea Group
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