Airport Ground Staff

Airport Ground Staff
Carebytech – Dubai
Job Description:
* Re-routing or re-booking passengers whose flights have been cancelled or delayed
Assisting disabled passengers or those travelling with young children
Giving passengers up-to-date information on flights
Assisting passengers with all enquiries, including lost or delayed baggage|
Assisting staff in carrying out security checks as and when the situation arises
Delivering high levels of customer service to passengers and those travelling through the airpo
Handling all the loading and unloading of passenger bags from the aircraft
Helping direct passengers on to and off the aircraft
Directing landed aircraft to taxi spots
Providing services such as steps from the aircraft for passengers and crew to disembark the aircraft

Job Skills:
* A polite and professional approach
Ability to solve problems
Any Graduation
Pleasant personality
Good Communication skills in English and Hindi.
Ability to deal tactfully with upset or angry passengers
Source: Indeed
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