Sales associate – Skelmore Retail


Sales associate
Skelmore Retail & Fashion (Rigby & Peller)
Dubai, UAE
Job Description
• Provide excellent service to the customer both internal and external
• Follow and adhere to the Customer Service Charter
• Manage refunds within business policy to ensure the customer is satisfied and will return
• Actively recruit customers to the database
• Focus on customer conversion through communication and interaction to help the customer find what they need
• Ensure the store is always set up to a high standard for our customers
• Is an expert fitter and can fit by tape measure and by eye
• Think customer in everything you do
• Ensure all sales and conversion targets are met and exceeded
• Minimise stock loss and constantly look for ways of reducing costs and improving profitability
• Proactively look for ways to decrease costs and drive efficiencies and communicate these to their Line Manager
• Ensure a high delivery of execution of retail and visual standards in store

• Ensure full compliance and adherence of self to the company policies and procedures
• Constant communication to Line Manager on factors influencing service and sales
• Contribute to a safe working environment for self and team
Skills
·         Excellent written and spoken English
·         Advantageous to have but not essential: MS Word, Excel and Outlook
·         Ideally a minimum of 1 year experience in Retail or Service industry
Source: Bayt

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