Cusomer Service Representative

Cusomer Service Representative
Dubai Marina
AED3,000 – AED3,500 a month
This job includes:
answer calls and respond to emails
handle customer inquiries both telephonically and by email
research required information using available resources
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into the system
update existing customer information
process orders, forms, and applications
identify and escalate priority issues
route calls to the appropriate resource
follow up customer calls where necessary
document all call information according to standard operating procedures
complete call logs
produce call reports

If you love talking to people, you will love this job. You need to be organized, fun-loving and care about your customers. You also need to have good social media skills and be excellent at communication. If you have what it takes, apply now.
Job Type: Full-time
Salary: AED3,000.00 to AED3,500.00 /month
Experience: UAE: 1 year (Preferred) Customer Service: 1 year (Required)
Education: Bachelor’s (Preferred)
Language: English (Preferred)
Source: Indeed

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