Customer Service Representative


Customer Service Representative 
Company Name: Soukare
Employment Type: Full Time
Monthly Salary: 4,000 – 5,999 AED
Job Role: Customer Service Representative
Minimum Work Experience: 2-5 Years
Minimum Education Level: Bachelors Degree
Description:
souKare.com is a Dubai-based online healthcare start-up, aiming to re-define healthcare convenience in the region. We offer 90 minute delivery in Dubai and next day delivery across the UAE and offer all health and wellness products with the goal to make shopping for, consuming and re-ordering health products as easy as possible. We are rapidly growing in the UAE and expanding in Saudi Arabia.

Job Description
This role will entail 3 main responsibilities:
Email Management – Handle all incoming inquiries and requests via email, and respond in a timely manner.
Corresponding with Operations team – To liaise with customers regarding any issues with their order – i.e. items not available, missing details, shipment status and other details.
Social Media – Handle customer enquiries via Whatsapp and other social media channels and respond in a timely manner.
Strong verbal and communication skills
– Positive and friendly attitude
– Structured, organized and fast-worker
– Sense of responsibility and ownership – someone who enjoying taking own initiative and can work independently
– High energy – someone who enjoys working in a fast-paced and dynamic environment
– Fast learner who is interested in learning new skills
– Comfortable with Microsoft Office
– Prior work experience as a customer service agent is required
– Previous experience in e-commerce, start-up or fast-paced environment is highly desired
Source: Dubbizzle

Apply now for Customer Service Representative 

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