IT Assistant


IT Assistant
Accurate Edge
Dubai
Duties & Responsibilities: 
· Manage, maintain and update onsite and customer site copiers, printers and fax machines.
· Support Online Circular production applicable processes.
· Maintain all local software and hardware licensing to ensure conformance.
· Support determination of local and customer needs for yearly budgeting process and request for proposal processes.
· Perform with UPS to manage all UPS workstations along with existing and operational printers.
· Perform as back-up support on entire workflow systems for Ad Print and Production Services.
· Support in workflow evaluation and improvement.
· Maintain server, upgrade, secure, system backups and disaster recovery preparation.
· Support implementation and planning of deletions, additions and major changes to support regional infrastructure.
· Recommend software and hardware solutions comprising of upgrades and new acquisitions.
· Install software, maintain and introduce training as needed.
· Maintain and secure passwords, file system security and data integrity for desktop environment.
· Maintain and update documentation of procedures and configurations.
· Manage entire purchase of inventory related to hardware, software and other IT supplies.
· Develop and maintain vendor relations.
· Inform senior staff about industry innovations and recommend relevant upgrades.

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
· Replacing parts as required;
· Providing support, including procedural documentation and relevant reports;
· Supporting the roll-out of new applications;
· Setting up new users’ accounts and profiles and dealing with password issues;
· Working continuously on a task until completion (or referral to third parties, if appropriate);
· Testing and evaluating new technology;
· Conducting electrical safety checks on computer equipment.
· Support Production Department as necessary
Job Types: Full-time, Permanent
Salary: AED3,000.00 – AED4,000.00 per month
Experience: IT: 1 year (Preferred) 2: 1 year (Preferred)
Location: Dubai (Preferred)
Language: English, (Preferred)
Work Remotely: No
Source: Indeed

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