Customer Service Executive


Customer Service Executive
LM Exchange
Dubai
AED2,500 a month
Job Description
Required Language: English and Tagalog.
– Greet all the customer
– Reach the given target on a daily basis
– Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
– Promotes and maintains positive relations with all loyal clients and new customer
– To be able to report to branch as per given schedule
– To be able to work in a timely manner
– Complies with all department and company policies and procedures
– Contributes to the fulfillment of department and company objectives and goals
– Performs as a team member in allocating and coordinating the work flow
– Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients
– Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers
– Maintains an awareness of all promotions and advertisement
– Maintains a clean and orderly checkout of the counter
– Answers customer’s questions and provides information on procedures or policies
– Maintains good relationship with all customer
– Trains and mentor new employees

– Strictly follow the Anti-Money Laundering procedures as per company rules and regulations
– Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals
– Reporting to the Assistant Branch Manager
– Ensures zero tardiness and absences
– Ensure the cleanliness of the counter
– Make sure to give 100% commitment in all sales promotion.
Job Types: Full-time, Permanent
Salary: Up to AED2,500.00 per month
Job Types: Full-time, Permanent
Experience: Customer service : 1 year (Preferred)
Location: Dubai (Preferred)
Source: Indeed

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