Sales Associate – Decathlon

Sales Associate
United Arab Emirates-UAE, Dubai, The Dubai Mall
Unposting Date: Ongoing
– Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
– Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand’s image and coordination standards
– Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers’ requests
– Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
– Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the – Department Manager recommendations
– Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets

– Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
– Handle cash register and transactions with the customers in an effective and accurate manner as required
– Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
– High School Degree
– Fluency in English
– Proficiency in MS office
– Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible:
– Specific for Sports Goods retail: Active participation in at least one sporting activity
– Planning and Organizing: level 1
– Self – Development: level 2
– Communication Skills: level 2
– Cultural Awareness: level 1
– Customer Focus: level 1
– Initiative: level 2
– Teamwork: level 2

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